From 5ce3f9ba8669d8ac6541fb3218718cb13421b6a2 Mon Sep 17 00:00:00 2001 From: Enstrayed <48845980+Enstrayed@users.noreply.github.com> Date: Sat, 11 Jan 2025 17:22:10 -0800 Subject: [PATCH] move kbas --- website/posts/20241027-ECLS-Knowledgebase.md | 18 ----------- .../20241027-Enstrayed-Cloud-Knowledgebase.md | 32 ------------------- .../posts/20241027-Jellyfin-Knowledgebase.md | 14 -------- website/posts/20250111-Knowledgebase-Moved.md | 2 ++ 4 files changed, 2 insertions(+), 64 deletions(-) delete mode 100644 website/posts/20241027-ECLS-Knowledgebase.md delete mode 100644 website/posts/20241027-Enstrayed-Cloud-Knowledgebase.md delete mode 100644 website/posts/20241027-Jellyfin-Knowledgebase.md create mode 100644 website/posts/20250111-Knowledgebase-Moved.md diff --git a/website/posts/20241027-ECLS-Knowledgebase.md b/website/posts/20241027-ECLS-Knowledgebase.md deleted file mode 100644 index 90f912a..0000000 --- a/website/posts/20241027-ECLS-Knowledgebase.md +++ /dev/null @@ -1,18 +0,0 @@ -# ECLS Knowledgebase -ECLS is the Single Sign On system used to login to various services available from enstrayed.com and uses [Authentik](https://goauthentik.io/) for this task. ECLS stands for Enstrayed Consolidated Login System. - -## Reset Password -If you need to reset your password, please contact Enstrayed to have a link sent to the email on your account. **Make sure to check your spam folder as services like Gmail and Outlook discriminate against self-hosted email services.** - -## Change your Password -1. Login to ECLS -2. Click the gear icon in the top right of the page -3. Click the Change Password button and follow the process to change your password. - -## Important FIDO2/Webauthn/Passkey Information -Authentik labels all FIDO2 or Passkey authenticators as Webauthn Devices. ECLS uses these as **alternatives** to your username and password, and **not** as a two factor authentication device. To properly secure your account, you must setup a TOTP device as well. - -## Update Your Personal Information -If you would like to change your username, name or email address on your ECLS account, please contact Enstrayed. - -**Note that changing your username may break some applications. You will be informed ahead of time if this may happen to you.** \ No newline at end of file diff --git a/website/posts/20241027-Enstrayed-Cloud-Knowledgebase.md b/website/posts/20241027-Enstrayed-Cloud-Knowledgebase.md deleted file mode 100644 index bb9a941..0000000 --- a/website/posts/20241027-Enstrayed-Cloud-Knowledgebase.md +++ /dev/null @@ -1,32 +0,0 @@ -# Enstrayed Cloud Knowledgebase -This page contains information specific to Enstrayed Cloud. The Nextcloud user manual is available at [docs.nextcloud.com](https://docs.nextcloud.com/server/latest/user_manual/en/). If you have any questions specific to Enstrayed Cloud that aren't answered in this page, please contact Enstrayed. - -## Logging In -Enstrayed Cloud (Nextcloud) exclusively uses ECLS for authentication. At the login page click 'Login with ECLS' to login. You cannot use the Nextcloud login page to login. - -Many Nextcloud client apps have embedded web browsers for login, and some of these do not work well with ECLS. For these, you will need to use the "Use App Password" option to login instead. - -If you want to setup Two Factor Authentication or FIDO2 login, you will need to do so in ECLS. The 2FA settings inside Nextcloud do not do anything. - -## Using App Passwords -App Passwords are credentials used to access your Enstrayed Cloud account from a specific application or device. They are created automatically for many Nextcloud clients, or can be created manually. - -To create an App Password, follow these steps: -1. Login to Enstrayed Cloud -2. Click your profile in the top right and select 'Personal Settings'. -3. In the sidebar on the left side, select 'Security' and scroll to the bottom of the page. -4. Enter the name of the application or device and click 'Create new app password', this will give you a unique username and password that you can enter in the application. - -## Federation Features -Enstrayed Cloud is a Nextcloud instance and as such has various features that allow federation with other Nextcloud instances. **Because you use ECLS to login, your Federated Cloud ID is randomly generated and not based on your username or email.** - -You can view your Federated Cloud ID by clicking on your profile in the top right, selecting personal settings and then clicking 'Sharing' in the sidebar on the left. - -## Update Personal Information -To update your name or email address, please contact Enstrayed. - -## Storage Quota -You can view your usage in Personal Settings -> Personal Information. If you need additional storage, please contact Enstrayed. - -## Data Privacy -As described in the Enstrayed Cloud Terms of Service, your files are stored as-is on the server and are not encrypted by default. Appropriate security measures are used to prevent trivial access, however, you are advised to encrypt and backup any sensitive files before uploading. \ No newline at end of file diff --git a/website/posts/20241027-Jellyfin-Knowledgebase.md b/website/posts/20241027-Jellyfin-Knowledgebase.md deleted file mode 100644 index b069c2f..0000000 --- a/website/posts/20241027-Jellyfin-Knowledgebase.md +++ /dev/null @@ -1,14 +0,0 @@ -# Jellyfin Knowledgebase - -## Logging In -Jellyfin uses your ECLS username and password to login. **If you use two factor authentication, you will need to append a semicolon followed by your TOTP code to the password field in order to login.** -* Example without 2FA: `yourPassword` -* Example with 2FA: `yourPassword;123456` - -If you have a semicolon in your password but do not have 2FA setup, this will interfere with your ability to login to Jellyfin. - -## Media Codecs -Most video content on my Jellyfin is stored in H.265/HEVC, which can cause problems if you are viewing it from a browser or a device that does not support HEVC. It's recommended to use a client specific to your device for the best experience. - -## Tailscale -It's recommended to access Jellyfin through Tailscale for an optimal experience. If you do not have Tailscale access to Hawthorne, please contact enstrayed. If you do, you can access Jellyfin through Tailscale at `http://hawthorne.pizzly-catfish.ts.net:8096`. \ No newline at end of file diff --git a/website/posts/20250111-Knowledgebase-Moved.md b/website/posts/20250111-Knowledgebase-Moved.md new file mode 100644 index 0000000..49ac4a9 --- /dev/null +++ b/website/posts/20250111-Knowledgebase-Moved.md @@ -0,0 +1,2 @@ +# Knowledgebase Moved +As of 2025-01-11, all knowledgebase articles have been moved to [helpdesk.enstrayed.com](https://helpedesk.enstrayed.com). \ No newline at end of file