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frontpage/posts/20241027-ECLS-Knowledgebase.md

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+# ECLS Knowledgebase
+ECLS is the Single Sign On system used to login to various services available from enstrayed.com  and uses [Authentik](https://goauthentik.io/) for this task. ECLS stands for Enstrayed Consolidated Login System.
+
+## Reset Password
+If you need to reset your password, please contact Enstrayed to have a link sent to the email on your account. **Make sure to check your spam folder as services like Gmail and Outlook discriminate against self-hosted email services.**
+
+## Change your Password
+1. Login to ECLS
+2. Click the gear icon in the top right of the page
+3. Click the Change Password button and follow the process to change your password.
+
+## Important FIDO2/Webauthn/Passkey Information
+Authentik labels all FIDO2 or Passkey authenticators as Webauthn Devices. ECLS uses these as **alternatives** to your username and password, and **not** as a two factor authentication device. To properly secure your account, you must setup a TOTP device as well. 
+
+## Update Your Personal Information
+If you would like to change your username, name or email address on your ECLS account, please contact Enstrayed.
+
+**Note that changing your username may break some applications. You will be informed ahead of time if this may happen to you.**